Nubiera Reply
Your WhatsApp answers
before your competition
The Digital Receptionist answers every new customer on WhatsApp around the clock, books appointments in your calendar and sends reminders. Your receptionist stops being tied to the phone and looks after the people who already arrived.
Who it is for
Aesthetic clinics with several practitioners or a dedicated receptionist, receiving many inquiries on WhatsApp.
Real estate agencies with 5 to 30 agents that need to qualify the leads from their advertising and book visits.
Premium workshops and medical offices with a high volume of messages.
It is not for someone handling fewer than 20 conversations a day, nor for a business whose dedicated team already runs WhatsApp well.
What is included
Official WhatsApp Cloud API, in your name
Your number is yours. If you decide to leave, we help you move it back to WhatsApp Business App and the agent is switched off.
An agent loaded with your information
Your service catalog, frequently asked questions, hours and tone of voice.
Google Calendar booking and reminders
It books appointments on its own and sends confirmations and reminders using Meta-approved templates.
It hands over to you when unsure
If the agent is not sure or the customer asks for a person, the conversation moves to your team.
A panel to read conversations and take control
Your team can read what is being said and step into any conversation.
Training for your team
A one-hour session so your team knows how to work with the agent.
How it works: live in 14 days
Day 0 to 1
Kickoff and data gathering
A 2-hour initial session: catalog, frequently asked questions, hours and tone.
Day 2 to 7
Build and integrations
We build the agent, load your information and connect your calendar.
Day 8 to 10
Parallel launch
The agent answers alongside a person on your team to confirm it responds well, before it is left on its own.
Day 11 to 14
Full launch and monitoring
The agent goes live and we watch it closely. In total it is about 5 hours of your time over 14 days.
Response guarantee
Within 14 days the agent correctly answers 80% of inquiries without escalating to a person.
If it does not, we keep working without charging maintenance until it does, or we refund the setup cost and move your number back to WhatsApp Business App.
No penalties and no mandatory annual contract.
The cost depends on the size of your operation (branches, users and conversation volume). We go over it with you based on your case.
Make sure no customer goes unanswered
Message us on WhatsApp, we show you an agent working and see whether it fits your business.
Message us on WhatsAppResponse within 24 hours